From the last one decade the concept of public management has changed radically. Deficit reduction and government restructuring have affected the public sector not only in India but also in other countries. The old public sector thinking of carefully defined roles, reliance on rules and procedures, and central government management is becoming obsolete in favour of a more client-focused, service-oriented system.

In the present scenario, Indian Government promotes competition between various companies, service providers; measures performance based on output, defines clients as customers. Government of India due to WTO agreements cannot create differentiation in laws and policies between an Indian Government company and private companies. Government has to energize all sectors – public, private, and NGO.